Service
Technology Hotline
The technology hotline will always be with you
After-sales team technicians will be around the clock, 24 hours to provide you with a hotline service, will be for you to check all the fault day and night.
At the same time we provide free fault fast analysis consulting to ensure your time cost per unit time, we are always with you.
The technology
Hotline will always be with you
Remote video service
When voice phone communication is not so efficient, for example, you are asking a number of technical questions at the same time, we can provide remote video support, our after-sales specialist will interface with experienced engineers, technology video conferencing is a more efficient way to guide you remotely.
On Site
services
You just need to prepare a laptop that can connect to the internet. By installing special debugging software and connecting the PC port to your robot, we can access your PC remotely, view your various parameter configurations and controller data to quickly troubleshoot and resolve your problems. In this way, many problems can be solved quickly through digital internet services, you no longer need to worry about the inconvenience of distance, even if we can quickly for you thousands of miles away from the problem.